What partners get
The work around the visit, done properly.
Most of what goes wrong in private care happens between appointments. That’s the part Zensu owns.
Members who arrive prepared
Goals, context and logistics are clear before the first appointment.
Follow-up that happens
Agreed next steps get booked. Results reach the clinician your plan names.
A relationship past the first visit
Membership runs annually, with regular reviews, so members come back as their plan evolves.
Clear boundaries
Clinical judgement stays with you. We never direct a clinical decision.
How we start
Four steps, in writing.
Introduction
A conversation about your services, licences, capacity and the members you serve best.
Due diligence
Licences, clinical governance, results handling, records and member terms.
Agreement
Scope, responsibilities and member terms, set out in writing before any introduction.
Review
At least once a year, with member feedback and any change in regulation.
Zensu publishes partner names only with written approval. Advertising of clinical services stays with the licensed provider, under its own approvals.
The partner standard
Eight questions every partner answers first.
The same questions, before a member is introduced and at every review.
- Licensed for the workA current licence from a UAE health regulator, such as the DHA, DHCR or DoH, covering the service in question.
- A named clinicianOne licensed clinician responsible for each member’s care, with a clear route to them between visits.
- Results with a planFindings explained by a clinician, in writing, with the next step agreed.
- Urgent findings handledA defined process for anything that needs prompt attention, including findings a pilot may need to take to aeromedical advice.
- Claims we can stand behindPlain language on evidence, risks and uncertainty. No guaranteed outcomes.
- Records handled properlyHealth records held under the provider’s own legal duties, and shared only on the member’s instruction or where the law requires it.
- Conflicts in the openAny interest that could shape a recommendation is disclosed before work begins.
- Permits where the Law requires themFor services within Dubai’s Law No. 17 of 2026, the provider’s Longevity Authority permit status.
We review the applicable permit requirements when agreeing each provider’s scope, and keep that assessment under review as requirements develop. Read our guide to Law No. 17 of 2026.
Partner enquiry
Start a partner conversation.
Tell us about your practice and the services you provide. We’ll reply personally to your enquiry.
Prefer email? Write to concierge@zensulongevity.com
